Never Miss an After-Hours Enquiry Again

When your shop's closed, enquiries don't stop — messages still land on Instagram, Facebook or your website chat. A basic auto-reply can keep customers warm until you're back.

Today, try this:

• Turn on the automated reply feature in your Instagram/Facebook Messenger settings, or set up a simple chatbot on your website
• Write one friendly message that covers your top 3 questions (hours, pricing, booking link)
• Test it by messaging your own business page

Here's a sample you can copy and tweak:

Thanks for reaching out! We're closed right now but read every message. Our hours are Tue–Sat, 9am–6pm. Prices start from $45, and you can book online here: [your link]. We'll reply personally first thing tomorrow!

That's it — no coding, no fancy tools, just five minutes of setup. Customers get an instant, reassuring response, and you wake up to warmer leads instead of ignored messages. Small step, real impact.